Billing

A plan for everything you build.

Understand subscriptions, invoices, plan changes and cancellation.

One plan covers all the workspaces you own.

Choose an account plan

Open Account billing from Usage & plan. Free includes one owned workspace and five forms per workspace. Developer is $9 USD per month for three owned workspaces and 25 forms each. Pro is $24 USD per month for ten owned workspaces and 100 forms each. Any applicable tax appears before payment.

Your account controls its subscription. Joining a workspace does not give you control of its owner’s billing, change that workspace’s plan, or use one of your owned-workspace slots. You can review billing independently of which workspace you are viewing.

Checkout and activation

Verify your account email before upgrading. Choose a plan and finish payment on Stripe’s secure checkout page. Your billing email may differ from your login email. FormBastion does not receive your card details. Returning from checkout alone does not activate a plan; access updates after payment is confirmed. Use Refresh billing if confirmation is still pending.

A subscription replaces any manually assigned account plan. There is no automatic paid enrollment, annual commitment or usage overage charge in these monthly plans.

Complimentary plans

A timed Developer or Pro gift supplements your underlying plan across all owned workspaces. The higher plan applies while the gift is active. Its expiry appears in Account billing. Gifts do not change an existing subscription, renewal date or charge. You can buy a subscription during a gift: payment starts immediately, and the higher plan remains available until the gift ends. Afterwards, your paid plan applies, or Free if you have no paid or assigned plan. A gift never enrolls you in paid billing.

Invoices and payment methods

Choose Manage billing to open your Stripe customer portal. There you can view invoices, update billing information and payment methods, change your subscription, or cancel. Stripe handles billing records and any enabled payment receipts; these are separate from your account security and form submission emails. Billing records also identify Amarok Studios LLC, the business behind FormBastion.

Change or cancel a subscription

Stripe displays the prorated cost before you confirm an upgrade. Increased allowances apply after payment is confirmed. Downgrades apply at the next billing period. Canceling keeps paid access through the end of the paid period, then Free allowances apply.

Existing forms, workspaces and submissions are preserved by a downgrade. Creation or restoration above the new capacity is blocked. If you exceed workspace or form limits, you have seven days from the downgrade to choose active slots. After that, excess items stop receiving submissions. Your choices are saved; without a choice, the oldest items keep the available slots. Draft settings remain editable and you can archive forms to free slots. Gift expiry and revocation use the same capacity policy. Paid features and monthly allowances change immediately; the selection period applies only to existing workspace and form slots. Existing submissions keep their original retention dates. Monthly submission and email usage resets on the first day of the calendar month in UTC; changing your subscription does not reset usage.

Webhooks after a downgrade

Responses still reach the inbox when a published form contains excess webhooks. Only the first enabled webhooks within the plan allowance run, in configured order; disabled actions use no allowance. Excess actions have a skipped result explaining the plan limit and cannot be replayed after an upgrade. Disable earlier actions and publish to prioritize later ones. A response keeps the webhook allowance recorded when it arrived, so accepted queued work can finish after a plan change. Released quarantine is also checked against the plan at release.

If a renewal payment fails

Update your payment method in Manage billing. A failed renewal receives seven days of grace from the end of the paid period. If payment is still unresolved after grace, Free allowances apply. A canceled or unpaid subscription can also return to Free. We preserve existing data; a billing issue does not delete your workspace.

Get help

Contact support for checkout or invoice questions. Include your account email and invoice reference, and never send card details. Review usage and capacity rules or compare all plan allowances.

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